An incident has occured on one of our EQX (Paris) storage nodes, staff is on-site to resolve the issue as soon as possible. We'll keep you informed with this issue.
EDIT @2:00am CEST: we're currently trying to resolve an important raid controller issue with the manufacturer support team
EDIT @2:50am CEST: no solution found with support yet, we'll proceed to the hardware replacement of a storage array
EDIT @3:10am CEST: trying to rebuild the raid array now. 1h30 estimated time for more information on the raid status, and we'll have to reboot the affected servers to ensure data integrity.
EDIT @5:00am CEST: rebuild is done. A read-only check was made on the disks and they all look clean. We are now starting the affected servers. Please ro check your filesystem (fsck -n), if possible do a safe full fsck, and take a fresh backup of your server in case an issue arises. We still follow this incident.
EDIT @9:00am CEST: issue is resolved and the storage array is stable. We'll close this incident, and handle individual request at the support level.
Sorry for the unusual delays in the handling of this major issue, and thank you for your patience.
From now until December 31st, 2011, .info creations for one year will be 50% off the normal price in all rates. For example, this means that creations under A rates will be $7.50 (£5, or €6) excl. VAT, and $4.15 (£2.50, or €3.10) excl. VAT under E rates.
Between 23:00 CEST and 02:00 CEST on Wednesday Jun 29, we will perform maintenance on one of our databases.
During this maintenance window, services should be unreachable for a maximum of 40 minutes. During this period, the following Gandi services will NOT be available : managing services with the website www.gandi.net (domains, hosting, blog, mail, redir) or by the reseller API (domains, mail, ...) or by the hosting public API.
During this maintenance window, services should be unreachable for a maximum of 20 minutes. During this period, the following Gandi services will NOT be available: managing services with the website www.gandi.net (domains, hosting, blog, mail, redir) or by the reseller API (domains, mail, ...) or by the hosting public API.
We apologize in advance for any inconvenience this may cause.
The 25th extension of CentralNic, launched on June 1st, is now available for registrations at Gandi. Contrary to .US domains (currently in Promo) which has restrictions, the 3rd-level CentralNic domain is open to everyone.
Affilias, the .info registry will be raising prices starting July 1st 2011 by nearly 10%. This being said, they are maintaining the promo on creations until January 1st, 2012.
Consequently, this price increase will be applied at Gandi beginning on July 1st 2011 on renewals, and probably starting January 1st 2012 for creations.
For those who are interested, we will be having a -15% promo for 2-year renewals of .INFO domains until the month of June 2011. As a reminder, a .INFO can only be registered for a maximum of 10 years. 2-year renewals will be billed €20.40 excl. VAT instead of €24 excl. VAT until July, and then €25 excl. VAT after that date.
The renewal prices (excl. VAT) for .INFO domains starting July 1st will be: