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We are currently experiencing a problem with the domain name registration process with some of our extensions.  

We are doing everything possible to return the service to normal as soon as possible. Please accept our apologies for the inconvenience.

 

15:00 GMT: The service is returning to normal


We have experienced a partial power failure at Equinix PA2 at 10:07 CEST this morning.  The power failure lasted a few seconds, but had a knock-on effect on some equipment, notably some older generation equipment with single power supply causing them to reboot, and lose network connectivity with some backend services.

 

Our teams are working to restore all affected services.




We have lost contact with our infrastructure at Telehouse1 (Jeuneurs) in Paris as of 03:11 CET (02:11 GMT).  Our technicians are en-route to investigate the problem.  

 

Affected Gandi services are:

1/3 of the DNS systems, whois for domain registry, and mail redirection service.

 

We will update here as we obtain more details.

 

UPDATE: 04:01 CET (03:01 GMT) - our core router at Telehouse1 had suffered a system crash resulting in the outage of this site.  Our engineer successfully restarted the router and we have obtained crash dump information from the router for analysis.  All services are once again operational.



We are currently experiencing issues with some .fr domain operations,
we apologise for any inconvenience this may cause.

11.06.2010 10:00 - Incident solved, all services are back to normal.


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