[Resolved] Web redirection
![](/static/images/cms/large/maintenance_incident.png)
We actually got an heavy load on our infrastructure. Web redirection service is actually on degraded mode.
EDIT 11:30 PM CEST: situation is back to normal, apologies for the inconvenience.
Our new platform is already available at www.gandi.net
We actually got an heavy load on our infrastructure. Web redirection service is actually on degraded mode.
EDIT 11:30 PM CEST: situation is back to normal, apologies for the inconvenience.
Due to a fibre cut between Telehouse2 and Equinix in Paris, some Gandi services are disrupted. We are attempting to mitigate as much as possible, but some services are dependent on this inter-site connectivity. Our fibre suppliers are working to resolve the issue as soon as possible.
14:00 CET (13:00 GMT): Connectivity has been restored.
A DDoS attack is currently underway on our web forwarding servers. Our other services do not appear to be affected at this time.
We are currently experiencing a problem with the domain name registration process with some of our extensions.
We are doing everything possible to return the service to normal as soon as possible. Please accept our apologies for the inconvenience.
15:00 GMT: The service is returning to normal
We have experienced a partial power failure at Equinix PA2 at 10:07 CEST this morning. The power failure lasted a few seconds, but had a knock-on effect on some equipment, notably some older generation equipment with single power supply causing them to reboot, and lose network connectivity with some backend services.
Our teams are working to restore all affected services.
We got some communication problems with .ch registry.
Due to this, the registration of .ch is difficult
We apologize for any inconvenience.
AFNIC will perform a scheduled maintenance today between 12:00 CEST and 01:00 PM CEST:
We have lost contact with our infrastructure at Telehouse1 (Jeuneurs) in Paris as of 03:11 CET (02:11 GMT). Our technicians are en-route to investigate the problem.
Affected Gandi services are:
1/3 of the DNS systems, whois for domain registry, and mail redirection service.
We will update here as we obtain more details.
UPDATE: 04:01 CET (03:01 GMT) - our core router at Telehouse1 had suffered a system crash resulting in the outage of this site. Our engineer successfully restarted the router and we have obtained crash dump information from the router for analysis. All services are once again operational.
The incident is still underway at the TH2 datacenter, but we have been able to relaunch domain name operations.
Please accept our apologies for the inconvenience.
We are currently experiencing issues with some .fr domain operations,
we apologise for any inconvenience this may cause.
11.06.2010 10:00 - Incident solved, all services are back to normal.
We have now discontinued this old portal.
Migrate now :
https://migrate.gandi.net/
The Gandi v5 platform has been deployed now since 2018.
You are now part of the 0.5% not yet on the modern portal, please migrate now in just a few minutes.
Follow this link to start the process:
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