We are experiencing an incident with certain network switching equipment.  Some services are partially affected, notably the Blogs and IPv6 GandiMail services. 

Update 13:08 CET (12:08 GMT):  The incident has been resolved.

We are working to resolve the issue as soon as possible, and apologise for any inconvenience.

Web forwarding is currently unavailable due to a DDos attack on the platform.

Please accept our apologies for the inconvenience.

Following an incident that occurred on the fiber optic line of one of our providers, Gandi's website and some services were unavailable for about ten minutes between 4:15 and 4:25 (Paris time).

Please accept our apologies for the inconvenience.

There is a net incident in Gandi, our technical team is working to solve the problem. The mail and blog services are partially impacted.

UPDATE 11:52 Problem identified in one of our load balancers. It's being solved.

UPDATE 11:59 Problem solved, our services are available again.

We have lost contact with our infrastructure at Telehouse1 (Jeuneurs) in Paris as of 03:11 CET (02:11 GMT).  Our technicians are en-route to investigate the problem.  

Affected Gandi services are:

1/3 of the DNS systems, whois for domain registry, and mail redirection service.

We will update here as we obtain more details.

UPDATE: 04:01 CET (03:01 GMT) - our core router at Telehouse1 had suffered a system crash resulting in the outage of this site.  Our engineer successfully restarted the router and we have obtained crash dump information from the router for analysis.  All services are once again operational.

We will be carrying out network maintenance during the night of 15-16 January 2011.  The purpose of this work is part of a multiphase plan to remove the legacy nework topology and migrate to a more stable, scalable, and efficent hierarchical model in Paris. 

In this phase, the activity will only involve the interconnections beween the core and aggregation network elements at our datacenter in St. Denis.

This activity will have several minor impacts on connectivity for various Gandi services in Paris throughout the maintenance window, each up to five minutes as the migrations are performed in the various sections of the network, but no significant outages are expected.

We have scheduled this maintenance window from 02:00 CET (01:00 GMT) to 08:30 CET (07:30 GMT) on 16 January during the period of lowest impact to customers.

We will schedule follow-on maintenance activity over the coming weeks for the rest of the network migrations, to include activities at Telehouse as well as a number of services in particular, and we will of course endeavour to keep any disruption to a minimum.

For the 2nd time in 24 hours (!), some of our services are undergoing a DDoS attack. The most heavily affected by this is the web forwarding service, which is completely saturated.

We are doing everything necessary to return the service to normal operation as soon as possible.

Please accept our apologies for the inconvienence.

Update 15:00 GMT: The attack has ended, and our services are operating at normal levels now. We will nonetheless continue to monitor the situation

Following an unexpected hostile traffic burst, we experienced a network outage.

Web redirections have been down until 6:30 AM CET, until we reactivated the first part of the service. The whole "web redirection platform" is fully back online since 8:30 AM CET.

A fibre cut in New Jersey is affecting one of our international circuits between Paris and Baltimore.  The cut occured at just after midnight CEST (22:00 UTC).  Our suppliers are working to repair the break, but the local power company must repair damaged electrical infrastructure before the fibre resplicing can commence. 

The current estimate we have from our supplier for a time to repair is approximately 21h00 CEST (19h00 UTC).  We will update this notice regularly as we obtain more information.

Our other circuits are unaffected.

12:30 UTC : Our supplier has indicated that they expect to be able to start initial repair splicing on the severed fibre within the next two hours.

14:45 UTC : Fibre engineers have begun installing replacement fibres in the affected section.  They estimate approximately another three hours to complete resplicing work.

Due to a fiber cut in Paris, some domain registration activities may be unavailable or unresponsive as the registries concerned are not accessible via the internet or peering points.  Connections via the PANAP and SFINX peering exchanges are especially affected.  We are monitoring the situation and will update when we have more information.  (Note that this fiber cut has an impact on many providers, and not only Gandi.)

Update: 10:10 CET:  Connectivity restored for most peers at SFINX.  Panap still has several peers down.  Connectivity to registries should be operational now.