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Our operations team will perform an emergency maintenance on storage units today, Monday 9 June 2014.

This maintenance may impact the following services :
  • www.gandi.net: access to the control panel, orders
  • mail.gandi.net: IMAP, POP, SMTP, webmail
  • Web redirections
  • GandiSite (Basekit) / Sitemaker
  • DNS zone provisioning
  • Gandi Groups / Gandi wiki
  • Emergency console / DNS cache for hosting datacenter in Paris
  • SimpleHosting (PaaS) virtualhost provisioning

The maintenance window will be four hours, and will occur between 2 and 4pm PDT (11pm to 3am CEST/Paris).

We apologize for the inconvenience this maintenance may cause.

 

Updates:

2:00pm PDT [11:00 PM CEST, 21:00 UTC]: start of the maintenance

2:47pm PDT: end of the maintenance

We will be performing a scheduled maintenance on the Gandi Blog database from midnight to 01:00, Paris time (22:00-23:00 GMT) during the night of 23-24 April 2013.

The Blogs will be unreachable during the maintenance.

Sorry for the inconvenience this may cause.

EDIT : 01:08 CEST : maintenance ended

We will be performing major network upgrades to our backbone network in Paris during the night of 23-24 March 2013.  

 

The purpose of this work is to replace our current (aging) backbone network routers with newer generation equipment allowing for increased capacity, performance and resilience.  During this time, all Gandi services in Paris will experience brief periods of network unavailability and/or instability as the migration proceeds.

 

This activity will not impact the individual Gandi services themselves, but rather only the network connectivity between the internet and those services.  As a result, there will be no need for hosting customers to restart their IaaS or PaaS servers/instances.  Services in our Baltimore datacentre will not be directly affected by this maintenance, but some periods of routing instability and reconvergence may be experienced, though these will be far less prevalent than for the Paris services.

 

This migration will commence at 01:30 CET (00:30 GMT) on Sunday 24 March 2013, and we estimate between 10 and 15 minutes of major network outage during the initial migration, followed by a number of brief periods of network instability during the remainder of the migration.  The entire migration activity should last approximately 90 minutes, but no more than two hours.

Operations will be ended at 05:00 AM CET (04:00 AM GMT).

 

We apologise in advance for any inconvenience this may cause.

EDIT 03:08 AM CET : maintenance ended

An incident is currently underway on our blog platform and our team is working on the problem. We will have more information for your shortly.

 

update: the incident in the database that caused the problem was rapidly resolved.

We are experiencing an incident with certain network switching equipment.  Some services are partially affected, notably the Blogs and IPv6 GandiMail services. 

 

Update 13:08 CET (12:08 GMT):  The incident has been resolved.

 

 

We are working to resolve the issue as soon as possible, and apologise for any inconvenience.

We have encountered an issue with the Gandi Blogs service this morning which is currently under investigation by our technical teams.

 

We apologise for any inconvenience.

 

Update 08:47 UTC (10:47 CEST):  The blogs service has been restored.

 

 

The Gandi Team

05:55 CET:  We have encountered an issue with the Gandi Blogs.  The situation is currently under investigation by our technical teams.

We will provide further information as soon as possible.

 

Update 08:10 : The issue was found to be due to an anomalie with one of the storage systems for the blogs.  The problem has been corrected and the service returned to operation.

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